Standard Return Policy: If you are not satisfied with your purchase please contact us via email @ pamperyourhome.com within 15 days of receipt of the product. A 'Return Merchandise Authorization number (RMA) will be issued with instructions before you begin to return the item.
- Write that (RMA) number on the outside of the shipping container so we may appropriately credit your account promptly.
- All returned merchandise must be in new, used, and resalable condition
- The product must be free from any defects
- You must have the original packaging for the item
- Please do not write anything else on the outside of package
- Packages must be sent back by customer via an insurable and traceable source: ie FedEx or UPS or USPS. We cannot be responsible for lost or damaged return shipments.
- All items must be postmarked within 10 days of issuance of the return authorization.
- Please inspect your product upon arrival for Damages!
Rush Orders: We do not accept any returns for Rush Orders.
- You may return items following the guidelines featured above
- However, If any product is ordered between November 22d and December 20th it cannot be returned after December 20th.
- Any questions please contact us as these rules have to be strictly enforced. Thank you.
Damaged items: Please inform us immediately via email pamperyourhome.com.
Return Policy: A $25.00 re-stocking fee plus shipping charges will apply on all returned items.