Can I cancel my order and when:
- Preferably with 24 hours of the order (or) before the order is shipped
- If the order has already been shipped than either refuse the orders (or) return it in the same shipping container using the 'Return Merchandise Authorization' (RMA) number given after you contact us via email. Once the product is received your account will be credited promptly.
Standard Shipping: A standard flate rate of 18% will be added to the ordered product for both the Preserved Plants and Plant Stands.
- Plants will be shipped via FedEx Ground in the Continental US
- Most plants will be shipped within 1-2 weeks as the preservation process is completed just before shipping.
- Preserved Topiaries and Trees - allow for 1-3 weeks
- Handcrafted Fiberstone planters - allow 4-6 weeks
- Rush Orders on Plants - please contact us via email @ pamperyourhome.com and we will provide a expedited shipping quote with delivery options and pricing.
International Shipping: Only to Canada
Special Note: If a customer wants a plant or plant stand shipped outside of US or Canada, we will only provide shipment to an individual address or freight forwarding company. It will thus be the responsibility of the customer to provide further shipping thereafter.